To keep the studio calm and private, guests are not allowed during your appointment. This includes children, friends and family.
Please keep personal items to a minimum.
Lash appointments: wear warm clothing or bring a blanket if you tend to get cold.
Facial treatments: wear a top that’s easy to remove. A towel wrap is provided during your service.
No food is permitted inside the studio.

Please arrive no earlier than 10 minutes before your appointment. You have a 15-minute grace period.
Arriving more than 15 minutes late will result in your appointment being canceled and your deposit forfeited.
No-shows forfeit their deposit and must pay 50% of the appointment to book again.
Cancellations and reschedules must be made at least 48 hours before your appointment. Within 48 hours, cancellations forfeit the deposit and reschedules are $25. Online changes close 48 hours before your appointment, so please contact us directly. New times depend on availability and may be later than originally requested.
Confirmation emails are sent automatically, but keeping track of your appointment date and time is your responsibility.
We reserve the right to reschedule appointments within 24 hours due to unforeseen circumstances.

Please plan ahead for travel time and personal arrangements so you can arrive on time.

All deposits and services are non-refundable.
Your remaining balance is due on the day of your appointment.
We accept exact cash, debit/credit cards and PayPal. A 5% processing fee applies to card and PayPal payments only.
Gift certificates are non-refundable.
Buying a gift certificate for a specific date? Check availability on our booking page before purchasing.

Results vary, and we can’t guarantee outcomes because every client responds differently to treatment.
We are not liable for allergic reactions or adverse effects. Please tell us about any allergies, medications or skin conditions before your service.

We’re a by-appointment-only studio with no receptionist.
If you arrive early, please come in quietly and have a seat. We may still be with another client.
Please keep noise to a minimum so every client can relax.